All
FAQ
Announcements
Product documents
X Layer upgrade and OKT/OKB asset handling FAQ
August 13, 2025, 3:00 PM (UTC+8) OKX will stop supporting OKB withdrawals to Ethereum (ETH L1). August 15, 2025, 10:00 AM (UTC+8) The platform will automatically convert OKT held in users' accounts to OKB according to the exchange rules. August 15, 2025, 2:00 PM (UTC+8) Historically repurchased and reserved OKB will be permanently burned through an on-chain smart contract.Published on Aug 13, 2025Updated on Jan 29, 202625How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on Sep 29, 2023Updated on Sep 10, 2025540How do I buy crypto and earn rewards?
Recurring buys are not eligible for this promotion.3. What are the key dates? Join by: You must enroll in the campaign by March 11, 2026. Finish by: March 15, 2026 is the last qualifying date for this campaign. By this date, you'll need to have completed your first qualifying buy order (in order to receive the €5 reward in BTC) and a successful series of 4 consecutive buys (in order to receive the €45 reward in BTC). 4.Published on Feb 19, 2026Updated on Mar 12, 20263What is Proof of Reserves (PoR) user snapshot data?
For example, in the case of margin trading, let's say you borrow 3 ETH and sell them for 3 × 1,100 (ETH/USDC price) = 3,300 USDC. In the PoR snapshot, the ETH balance will decrease by 3, while the USDC balance will increase by 3,300. When you combine the PoR snapshot of both ETH and USDC, it will be equivalent to the Unrealized Profit and Loss (UPL) of the margin position.Advanced verification method - trading equity valueWhich account mode supports margin positions?Published on Nov 17, 2023Updated on Dec 11, 20251Buy crypto with rewards terms and conditions
For example, if you enroll on March 11 but do not make your second buy until March 13, it is mathematically impossible to complete a 5-day streak by the March 15 deadline. Insufficient Remaining Time: If you break your streak late in the campaign (e.g., missing a buy on March 15), you will be unable to earn the Milestone Reward because the campaign window closes on March 15.Published on Feb 19, 2026Updated on Mar 12, 2026What is Proof of Reserves (PoR) user snapshot data?
For example, in the case of margin trading, let's say you borrow 3 ETH and sell them for 3 × 1,100 (ETH/USDT price) = 3,300 USDT. In the PoR snapshot, the ETH balance will decrease by 3, while the USDT balance will increase by 3,300. When you combine the PoR snapshot of both ETH and USDT, it will be equivalent to the Unrealized Profit and Loss (UPL) of the margin position.Advanced verification method - trading equity valueWhich account mode supports margin positions?Published on Jan 20, 2023Updated on Mar 4, 2026487What's OKX P2P trading reviews feature?
Within this 15-day period, a Taker is only able to edit negative reviews, as editing on positive review is disabled. A Taker can choose to keep the negative rating and only change the comment part of the review. A Maker can submit one reply to a Taker's review, regardless of their review status. The reply is only available within the 15 days after the Taker's review submission date. Once submitted the reply, a Maker can't delete or edit the reply.How can I view feedback?Published on Jul 17, 2023Updated on Aug 28, 2025127Supercharge your supercharts Terms & Conditions
Example: If a user's FTT is on October 15, 2025, at 14:00:00 UTC, their Eligibility Window to participate and earn rewards will close on January 15, 2026, at 14:00:00 UTC.Published on Oct 1, 2025Updated on Nov 6, 202526Forced Loan Repayment, Credit Line Liquidation and Risk Unit Terms and Conditions
OKX reserves the right to adjust one or more of the applicable ratio requirements at any time, on a case-by-case basis, and in OKX's full discretion: Initial MR% Withdrawal MR% Margin Call MR% Liquidation MR% Category 1 40% 40% 30% 15% Category 2 50% 50% 35% 15% Category 3 80% 80% 50% 15% Category 4 100% 100% 70% 15% The above rules apply unless otherwise stated in any agreement between you and OKX.Published on Mar 12, 2025Updated on Dec 9, 202529OKX P2P user transaction rules
Note: The system will reset the restriction after 00:00 3) If a Merchant commits the same behavior 8 times in a row as a maker-buyer, this Merchant's active ads will be automatically shut down. 3. The user's ad has more than 5 orders being appealed at the same time. The user's active ads will be shut down, and the user will be banned from any P2P activity. 4.Published on Sep 5, 2023Updated on Aug 28, 20251,010Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
For example, in Figure 1, the user with an id of id_k will calculate hashk = hash("20" + "15" + "5" + "id_k" + "99821"), and the other data in the red square frame will be the Merkle path verification. An open source tool is provided for users to do this verification. Since the leaves of the Merkle tree are hashes, none of your private information will be leaked to others.How do I verify? 1.Published on May 10, 2023Updated on Sep 8, 2025178Trading Fee Rules FAQ
For example, in a BTCUSDT perpetual contract, if your current position value is 20,000 USDT with a floating profit of 15 USDT, the opened trading fee is -4 USDT, the closed trading fee is -5 USDT, and the funding fee is -1 USDT. After closing the position, your realized profit will be 5 USDT (= 15 USDT – 4 USDT – 5 USDT – 1 USDT). For margin trading, only the closed profit is recorded, without realized profit, so the profit when holding and after closing the position remains consistent.11.Published on Mar 22, 2024Updated on Mar 3, 20261,070OKX Web3 FAQ
We don't monitor your private behavior, but we may analyze or report suspicious on-chain activities for compliance or security purposes.15. How can I protect my digital assets? We recommend storing your seed phrase and private keys securely offline, verifying all signatures before confirming transactions, using only trusted DApps, keeping your wallet updated, and seeking professional advice for large or complex operations.16.Published on Jan 19, 2026Updated on Feb 27, 202640Formal Complaint Handling Process
In terms of OKX processes, we will generally provide our final response letter to the complaint filed within 15 Business Days, if for whatever reason it is not possible, we will keep you informed of the new timeline to issuing the final response letter.Published on Jan 23, 2025Updated on Mar 9, 202617What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on Dec 24, 2024Updated on Mar 4, 2026715